What we are responsible for, what you are responsible for, and what actually happens when you ask for data to be deleted.
For the budget data inside your workspace, you are the controller and itbudgit is the processor. You decide what goes in; we process it on your instructions in order to provide the service.
For your own account and billing data (the person who signed up, the company being invoiced) itbudgit is the controller.
That split matters for staffing data in particular. A workspace can contain positions with names and salary figures. Those are your employees, entered on your lawful basis, and we hold them only to run the service.
No processing is based on consent, because there is no marketing tracking to consent to. See Cookies.
Application in Falkenstein, Germany. Database in Frankfurt. Both EU. Two sub-processors are US-headquartered, Stripe and Clerk, and appear on the Sub-processors page with what each one is for.
Access, rectification, erasure, restriction, portability and objection all apply. Portability is immediate and needs no request: Export a workbook writes everything to an .xlsx file that is yours, opens in Excel, and restores completely.
Erasure is run by a person against the live database, deliberately. It is not an endpoint a browser can call, for the same reason provisioning is not: it is an irreversible act with money and obligations attached. Three guards:
It cannot erase Stripe, and it says so every time it runs. The customer record can be deleted there; the invoices cannot and should not be, because a legal retention obligation outlives a request to erase. Nobody will be told everything is gone while an invoice carrying their address is on file.
Customers are notified without undue delay, and within 72 hours of us becoming aware, where a breach is likely to affect their data.
Data protection requests: get in touch. There is no separate DPO. itbudgit is below the threshold that requires one, and saying otherwise would be an invention.
Security & compliance: Trust · Security · GDPR · Sub-processors · DPA · Privacy · Terms · Cookies
Questions a page here does not answer: get in touch.